Job details
**Benefits:** - 401(k) matching - Bonus based on performance - Employee discounts - Flexible schedule - Opportunity for advancement - Training & development The Nothing Bundt Cakes (NbC) Bakery Manager/Lead Operator directs the team and day-to-day operation, which includes all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management and inventory control. The ultimate objective of this role is to drive sales and profitability while ensuring the highest-quality cakes, a warm, welcoming environment and superior service are consistently provided to our guests. **Accountabilities/Duties:** **I. Team Leadership** - Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment. - Recruits and selects talent and ensures performance expectations are clearly communicated and proper training is provided to execute responsibilities effectively and enable team members to thrive. - Engages frequently with team members to gain insight into workload and progress, address any challenges and course correct as needed. - Provides continuous coaching and follow up to develop team and manage performance; delivers constructive feedback, conducts quarterly reviews, and addresses any performance issues in a timely, effective manner. - **II. Business Operations** - Facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits. - Manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries. - Creates and communicates weekly sales productivity goals, cake production plan and team schedule, and adjusts bakery coverage based on changing business trend. - Sets inventory par levels based on production demand and sales forecast, monitors stock levels, processes weekly supply orders and conducts monthly inventory. - Ensures NbC product, service, bakery environment and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures. - Manages all controllable expenses, including labor, COGS, maintenance and supplies, to maximize profitability. - Performs administrative functions, including payroll processing, sales, labor and product inventory reporting, and basic accounting procedures. **Knowledge, Skills and Abilities:** - Understands basic retail math and P&L principles, including the specific levers that drive sales and profitability. - Has the ability to interpret and analyze business and financial data, identify areas of strength and improvement opportunity, and determine appropriate action plans to address issues. - Leads with an unwavering guest focus and exhibits strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form. - Excels at delegating duties, communicating clear expectations, directing others’ work and managing performance. - Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills. - Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action. - Demonstrates strong learning agility, with a passion to grow and excel. **Work Availability:** Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands. Job Type: Full-time We have great operating hours – no late nights! You get to bring joy to your community by making genuine connections and identifying ways to celebrate local businesses. Cake discounts. Yummm! This job is fun. It’s literally a piece of cake! This is a great place to make new friends! **Apply now. Joy is the job.** Compensation: $40,000.00 per year ## Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes^®^ is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant’s Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there’s plenty of opportunity to join our family! Click [here](http://www.nothingbundtcakes.com "nbc website") to learn more about Nothing Bundt Cakes^®^. *Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.* [California Applicant Privacy Policy](https://sites.google.com/careerplug.com/nothingbundtcakescaprivacy?usp=sharing)