Job details
- Act as the primary liaison with external network and infrastructure vendors. - Monitor network and system health, managing incident response and escalation where required. - Maintain server environments, including hardware oversight and system configuration. - Execute scheduled maintenance activities such as backups, patch management, and updates. - Provide user support for the Flux trading system, including access setup and troubleshooting. - Deliver technical support for end-user devices, covering deployment, upgrades, and issue resolution. - Lead coordination of complex technical problem resolution across internal teams and third parties. - Implement infrastructure improvements and optimisation initiatives. - Produce and maintain IT documentation, operational procedures, and governance standards. - Conduct security reviews and support implementation of protective controls. - Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Systems, or a related discipline. - Proficient in Microsoft Excel, including the use of advanced functions, data analysis, reporting, and spreadsheet management. - Strong knowledge of enterprise IT infrastructure, cloud environments, and system operations - Exposure to financial services, trading, or other fast-paced operational environments would be advantageous - Comfortable working in a shift-based environment to support business and operational needs. Working Arrangement - Able to support a rotating 9-hour shift schedule between 9:00 AM and 11:00 PM.